Privacy policy

Last Updated: December 2, 2025

Our Commitment

We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, why, and how we use it.

Information You Provide:

  • Account details (name, email, password)

  • Payment information (processed securely by Stripe our payment provider)

  • The ads and content you create

  • Communications with our support team

Automatic Information:

  • Device and browser type

  • IP address and location data

  • How you use the app (features clicked, time spent)

  • Cookies and similar technologies

How We Use Your Information

  • To provide and improve Stirling's services

  • To process your payments

  • To send you important updates about your account

  • To provide customer support

  • To analyze usage and improve our app

  • To send marketing emails (you can opt out anytime)

How We Share Your Information

We don't sell your personal information. We only share it when:

  • You direct us to (like exporting your ads)

  • Required by law or legal process

  • With service providers who help us operate (like payment processors, hosting services)

  • To protect our rights or prevent fraud

Your Rights

You can:

  • Access your personal information

  • Correct inaccurate information

  • Delete your account and data

  • Export your content

  • Opt out of marketing emails

  • Request we stop processing your data

Contact us at hello@trystirling.com to exercise these rights.

Data Security

We use industry-standard security measures to protect your information, including encryption and secure servers. However, no system is 100% secure.

Data Retention

We keep your information while your account is active and for a reasonable period afterward for legal and operational purposes. You can request deletion anytime.

Children's Privacy

Stirling is not intended for children under 13. We don't knowingly collect information from children under 13.

International Users

Your information may be stored and processed in United Kingdom or other countries where we operate.

Changes to This Policy

We may update this policy and will notify you of significant changes via email or app notification.

Contact Us

Questions about privacy? Contact us at:

Email: hello@trystirling.com